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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

Accessibility
BetterOnline™ Login Registration
Tennessee Employment and Community First - BlueCare
In this section
  1. Overview
  2. Program Documents
  3. Electronic Visit Verification (EVV)
  4. Community Forums Feedback
  5. PPL Connect is in Tennessee
  6. News
  7. Contact Information

Overview

The Tennessee Employment and Community First CHOICES program assists participants direct their care through the Bureau of TennCare and BlueCare within Tennessee.

Participants can

  • Employ their own employees
  • Hire, fire, schedule, and supervise their employees
  • Use the BetterOnline™ web portal to submit and approve timesheets
  • Use the BetterOnline™ web portal to manage a service budget to meet their needs

 

Who we serve

  • Individuals with Intellectual Disabilities
  • Individuals with Developmental Disabilities

 

Services

  • Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
  • Enrollment support - We help you with participant and worker enrollment
  • Customer service - Our professional Customer Service Representatives are available 6 days a week to assist you
  • Service reports - PPL's services reports give participants an overview of the services they have received
  • Employment tax requirements - PPL handles all employment-related tax requirements for participants
  • Supports Brokerage - PCG Public Partnerships handles all Supports Brokerage for participants