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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

Accessibility
BetterOnline™ Login Registration
Tennessee Self Determination Waiver Program (SDWP)
In this section
  1. Overview
  2. Program Documents
  3. Electronic Visit Verification (EVV)
  4. News
  5. Contact Information

Overview

The Tennessee Department of Intellectual and Developmental Disabilities Self Determination Waiver Programs allows Participants to Self-Direct their care.

Participants can

  • Hire, manage, dismiss, and supervise their staff
  • Work with their DIDD Case Manager to develop Individual Support Plans based upon their needs and goals
  • Use the BetterOnline™ web portal to submit and approve timesheets

 

Who we serve

  • Individuals with Intellectual Disabilities
  • Individuals with Developmental Disabilities

 

Services

  • Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
  • Employment tax requirements - PPL handles all employment-related tax requirements for participants
  • Service reports - PPL's services reports give participants an overview of the services they have received
  • Enrollment support - We help you with participant and worker enrollment
  • Customer service - Our professional Customer Service Representatives are available 6 days a week to assist you
  • Supports Brokerage - PCG Public Partnerships handles all Supports Brokerage for participants