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Appendix K Flexibility Update!

As a reminder, the pandemic-related flexibility that allows reimbursement to spouses, or parents of children under age 18 for providing personal care services to waiver eligible consumers will end on February 29, 2024. For more information, please visit: https://dmas.virginia.gov/for-providers/long-term-care/waivers/legally-responsible-individuals/.

NOTE: If you are not a parent/step-parent/legal guardian of a consumer that is a minor nor a spouse of the consumer, this change does not apply to you. No action is needed.

VA DMAS LRI Information

VA 2023 W2 Reminder

Notice! If an attendant had wages in 2023 but had no taxable income or taxes, they will not receive a W-2. Because there is nothing to report your W2 would be blank. The IRS does not accept blank W2s.

Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

Unemployment in the Commonwealth of Virginia

As an attendant in the Consumer-Directed Services Program, unemployment taxes are paid by your fiscal employer agent (F/EA) on behalf of your Consumer-Directed Employer to the Virginia Employment Commission (VEC). Should an attendant meet the rules set by the VEC, you may be eligible to apply for unemployment.

Questions? Feel free to visit the VEC website for more information at https://www.vec.virginia.gov/unemployed. They can also be reached at 866-832-2363; 8:00am to 5:00pm, Monday – Friday. As a gentle reminder, Public Partnerships, LLC (PPL) is your F/EA; your employer is the Employer of Record (EOR) for whom you work

VA Annual Tax Notice!

Annual Tax Notice! Attendants who are exempt from federal and state income taxes only, must update their VA-4 and W4 forms each year. Please submit your new forms to PPL by 2/15/24.

Accessibility
BetterOnline™ Login Registration
Virginia Anthem HealthKeepers Plus
In this section
  1. Virginia MyAccount Information
  2. Overview
  3. Program Documents
  4. Electronic Visit Verification (EVV)
  5. Service Facilitators and Case Managers
  6. FREE Online Training Available for Attendants
  7. PPL Connect is in Virginia
  8. News
  9. Contact Information

Overview

Virginia's Consumer-Directed Fiscal/Employer Agent Services support people who are eligible for Medicaid through Managed Care Organizations (MCOs) and choose to direct their own services. Attendants provide personal care services for participants in these programs:

  • Cardinal Care Waiver (Formally known as EDCD/Tech Waiver)
  • Early and Periodic Screening, Diagnosis and Treatment (EPSDT)

Participants can

  • Manage authorized service hours to meet assessed needs and goals
  • Recruit, hire, manage, and dismiss employees
  • Monitor the utilization of services online whenever they want
  • Submit and monitor timesheets online using the BetterOnline™ web portal

 

Who we serve

  • The elderly
  • Individuals with disabilities

 

Services

  • Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
  • Enrollment support - We help you with participant and worker enrollment
  • Customer service - Our professional Customer Service Representatives are available 6 days a week to assist you
  • Employment tax requirements - PPL handles all employment-related tax requirements for participants