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Notice: Change of PPL Email Address

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us. 

 

Accessibility
BetterOnline™ Login Registration
Washington Individual ProviderOne (IPOne)

Overview

Individual ProviderOne (IPOne) is the online, electronic payment system that allows Individual Providers to submit timesheets, receive pay for hours worked for in-home clients, and allows providers to manage Medicaid claims.  This information is only intended for providers represented by SEIU Healthcare 775NW and non-members who are contracted individual providers.

Click the logo below to directly access the IPOne website.

Who we serve

  • Individual Providers who have contracted with DSHS to provide personal care or respite care services to a client. Individual Providers are represented by the Service Employees International Union (SEIU) 775.

 

Services

  • Electronic timesheet submission
  • IPOne payment system training
  • Payroll
  • Customer service

 

COVID-19 Resource Links

Link to COVID-19 IP Guide

Online Survey

Please select the link below to participate in a survey being conducted by Public Partnerships so that we can better understand how you received your training for IPOne and how we can improve the training. Online Survey