Overview

Personal Options is a self-directed service option available to participants of the Medicaid Aged & Disabled Waiver Program. This option is designed to give participants more choice and control over the care and services they receive.

Participants can

Manage their monthly budget for Participant-Directed Services
Select, hire, schedule, and manage their employees to assist with their activities of daily living
Determine their employees' wage within federal and state limits
Purchase goods and services to increase their health, safety, and independence at home and in the community
Identify a representative, if applicable

Who we serve

The elderly
Adults with disabilities

Services

Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
Enrollment support - We help you with participant and worker enrollment
Customer service - Our professional Customer Service Representatives are available 6 days a week to assist you
Employment tax requirements - PPL handles all employment-related tax requirements for participants
Monthly budget management - We support participants in managing their allocated budgets
Payments for additional services - We process payments for goods and services purchased by the participant using their allocated budget funds
Resource consultant - Resource Consultants help ensure quality assurance for participants